Terms & Privacy

1.0       Introduction:

Welcome to www.supercheapinterstateremovals.com.au Anywhere the word “supercheapinterstateremovals.com.au”, “supercheap interstate removals”, “We”, “Website”, “Site”, “Us” or “Our” is used in this document, it shall be referring to the company and the Services provided through it.

1.1       About the company

www.supercheapinterstateremovals.com.au is a reliable removal company owned and managed by Supercheap interstate removals. We are registered Company in Melbourne

Official email address: supercheapinterstate@gmail.com

1.2       Privacy Policy

Supercheap interstate removals treats all customers’ information in accordance with its Privacy Policy. Kindly review our {Privacy Policy} for more details.

1.3       General

  1. The following terms and conditions (herein refer to as “Terms”) are to be carefully read before using com.au They govern your use of the Website, and describe your rights and responsibilities referred to below, forming a legally binding agreement between “you” the user and Supercheap interstate removals regarding your use of the Site and other services.
  2. All services offered by Supercheap interstate removals, including removals, backloading and others are collectively referred to herein as “Service”.
  3. By accessing, browsing and/or using com.au, you acknowledged to have read, understood and agreed to be bound by these Terms and to comply with all applicable laws and regulations. If, for any reason you are unable or unwilling to agree to all or parts of these Terms, now or in the future, the best remedy is to immediately refrain from using or attempting to use Service listed on supercheapinterstateremovals.com.au

Payment policy

  1. All payments must be paid by you or on behalf of a customer you are representing before unloading starts at the drop off point. Should there be any delays in payment, you will be charged at an hourly rate of $95.
  2. In the case of non-payment for the services rendered, Supercheap interstate removals has the right to seize the goods until the final payment is received.
  3. In the case of non-payment of the balance payments, we also reserve the right to sell the goods thereafter.
  4. MasterCard/debit card payments will incur 2% surcharge

Modifications of the Agreement:

These Terms and Conditions are not subject to negotiation or modification of any sort, so they are understood to be accepted in full by you. Supercheap interstate removals reserve the right to modify the Terms and Conditions at any time, a situation that will make it known through the Site.

Our responsibility to you

  1. It is  our  responsibility  to  deliver  Your  goods  to  You,  or  produce  them  for  Your collection, undamaged. By “undamaged” we mean in the same condition as they were  in  at  the  time when  they  were  packed  or  otherwise  made  ready  for transportation and/or storage.
  2. In the event that We have undertaken to pack the goods, or otherwise make them

ready  for  transportation  and/or  storage,  it  is  Our  responsibility  to  deliver  them  to

You, or produce them for Your collection, undamaged. Again, by “undamaged” we mean  in  the  same  condition  as  they  were  in  immediately  prior  to  being  packed/made ready for transportation or storage. We Dot cover Goods in transit Insurance – Where as it means the goods which are transported with in the truck is not covered regardless of any scratches or damages. Customer should get their own insurance through Yes Insurance or other providers.

Insurance and Backloading Policy

  1. Under No circumstances shall SuperCheap interstate removals be liable for any damage caused during transit where as Public Liability, Truck Accidental damage and Loading and Unloading is covered. We have all the necessary equipments to cover like Heavy padded blankets, Bubble wraps, ropes and straps. Customer can get their own content and Marine insurance from YES insurance or removalinsurance.com.au
  2. SuperCheap Interstate removals do not hold any insurance for breakage, scratches or loss of goods due to driver’s negligence. By accepting our booking confirmation email, you, the customer agrees to go ahead with the move and get their own insurance from different providers.
  3. SuperCheap Interstate removals must be notified of any damages within 24hrs. Otherwise, it will not be entertained.
  4. Any work out of the furniture movement will not be done by our removals team such as fixing cabinets, beds or otherwise stated in the booking confirmation.
  5. In our backloading service, you agree to receive goods within 3-7 business days or otherwise stated in booking confirmation email.
  6. SuperCheap interstate removals will not be responsible for the items Packed by the customer (Boxes, Bags, and Containers etc).
  7. All Items should be labeled by the Customer. SuperCheap Interstate removals take no responsibility of the boxes or any other items missing due to non labeling of the items being moved.


Storage Policy

  1. SuperCheap Interstate removals offers free 2 Weeks storage to our Interstate Customers within Melbourne. After the 2 Weeks, we will charge $100 per week for the storage up to 20 Cubic Metres.
  2. One Week Notice to be required to redeliver the Stuff from the Storage.
  3. Storage is extendable to one more week up to the sole discretion of the company.
  4. In the event of any Cancellations – Strictly Interstate jobs, SuperCheap interstate removals will charge the customer directly to recover any costs.
  5. We offer temporary storage for all our Customers and hold no responsibility for the loss or missing items from our storage to the destination address. You are to have your own Insurance through different providers.

Revision of storage charges

We review our storage charges periodically.  You will be given 30 days’ notice in writing of any increases.


SuperCheap Interstate endeavors to deliver at the given address. But for any reason, the Customer is not at the destination address or other person to supervise the move, redelivery fee would be charged on an hourly rate from our Storage to the destination Address.

When there is a delay from us

SuperCheap interstate removals is a backloading service where the customer receives goods or furniture within a time frame of 4-6 Business days  unless otherwise stated in the email for a direct job. Although we strive to arrive on time, delays do happen. You terefore should allow at least 24 hrs ahead of your schedules. (Flight bookings, Move out Cleaning or Job Schedules)

When there is a delay from us

  1. SuperCheap Interstate removals will not charge if your request to cancel is made at least, 2 weeks in advance. Otherwise, you will incur the deposit.
  2. Any Short notice cancellations will result in incurring extra cost ( Local Pick up, delivery and storage charges)
  3. Any Cancellations due to customer’s change of plans will breach the contract and all the packaged deals Including Free Storage and Free Delivery
  4. SuperCheap Interstate removals hold the right to charge the customer and recover all the losses as a result of short notice cancellations by the customer.
  5. In case of any cancellations / Change of plans, SuperCheap Interstate removals needs to be notified 2 weeks in advance to accommodate other customers and avoid losses.
  6. SuperCheap Interstate removals can cancel any job if the customer is not willing to cooperate or the customer not willing to pay.

Stair Charges

Any Stair Charges must be paid by the Customer. SuperCheap Interstate removals DO NOT move Pianos or Pool tables via Stairs.

Other Charges

  1. An Hour of Loading and unloading is free of charge. However, any extra time will incur $95ph.
  2. SuperCheap Interstate will charge additional cost for the hard access of the property or if the access to the pick up or drop off is more than 30 meters of the truck parking.
  3. Parking or building Permit must be arranged by the customer. Any hold up by the Building Manager or perhaps there is no Parking space, an Hourly rate of $95 would be applied to the customer.
  4. Any Tolls roads used to arrive at the pick up or drop off destination will be charged.

NOTE: Please be aware that your Inventory list is just a guide and on the day of the move, the actual physical items may be larger than the estimation.

Security and Privacy

Supercheapinterstateremovals.com will do everything possible to keep your personal information safe, using the latest technologies in Internet security. However, you should note that, just like other sites, Supercheap interstate removals can potentially be a target for hackers. Consequently, do not post any information on this Site that you think is delicate or that you would not want disclosed in case of an unlikely security crack.


Unless otherwise indicated, Supercheap interstate is the owner of the copyright and all other intellectual property rights within this website. Supercheapinterstateremovals.com may not be reproduced or adapted in whole or in part without the prior consent of Supercheap interstate removals, except for the purpose of accessing our services. You may not modify, distribute or re-post anything on this website for any purpose.

13.0     Disclaimers and Injunctive Relief

13.1     Disclaimers

  1. All the information on this Site is provided on an “AS IS” basis, and com.au disclaims all express or implied conditions, representations, warranties of any kind, including implied warranty of merchantability, title or non-infringement.
  2. Specifically, but without limitation, Supercheap interstate removals does not warrant that the:
  3. Information on supercheapinterstateremovals.com.au is correct, accurate or reliable;
  4. Functions contained on this Site will be uninterrupted or error-free; or

13.2 Injunctive Relief

You acknowledge and agree that any violation or breach of these Terms may cause supercheapinterstateremovals.com.au immediate and irreparable harm and damages. Consequently, notwithstanding, of any other provision of the Terms or other applicable legal requirements, we have the right to, and may in our own discretion, immediately obtain preliminary injunctive relief (including, without limitation, temporary restraining orders) and seek permanent injunctive relief regarding any violation or breach of the Terms. In addition to any and all other remedies available to Supercheap interstate removals in law or in equity, supercheapinterstateremovals.com.au may seek specific performance of any term in the Terms, including but not limited to by preliminary or permanent injunction.

14.0     Intellectual property

The contents on supercheapinterstateremovals.com.au are properties of Supercheap interstate removals, and are protected by laws and regulations, International treaties of copyright, trademarks, patents, models and industrial designs. The improper use and total or partial reproduction of said contents are prohibited, unless expressly authorized in writing by Supercheap interstate removals.

15.0     External links

Supercheap interstate may contain links to other websites. This is done for your convenience and does not indicate that they are owned or operated by Supercheap interstate. We have no control over such sites, and will not be responsible for the contents, materials, actions and/or services provided by them, nor for damages or losses caused by the use of the same, whether directly or indirectly. The presence of links to other websites does not imply a partnership, relationship, approval, support of Supercheap interstate removals to such sites and their contents.

16.0     Website Use And Restrictions

  1. Supercheap interstate removals may alter, suspend or discontinue this Website and your access to it at any time for any reason without notice or liability to you or any third party.
  2. We may become unavailable due to maintenance or malfunction of computer equipment or for other reasons, and may result in damages to your systems or operations.
  3. You shall be solely responsible for ensuring that any information you obtained from Supercheap interstate removals does not contain any virus or other computer software code or subroutine designed to disable, erase, impair or otherwise damage your systems, software or data.

17.0    Applicable law

Any dispute between YOU and Supercheap interstate removals will be governed by the non-exclusive law and jurisdiction of the Australian Courts.  If  you  currently  reside  or  are  moving  to  a  place outside  the  jurisdiction  of  the  courts,  alternative  laws  or jurisdiction of local courts may apply subject to our written agreement prior to the work or services commencing.